WARRANTY

The dental clinics in Gdansk give following warranties:

10-year-warranty on implants (the patient must fulfil the manufacture's recommendations and instructions. This will be informed by the dentist).

5 year warranty on crowns, bridges, onlay and inlays. If you lost a tooth and prosthesis is used, the warranty is only valid for 6 months. The warranty time will be prolonged if the patient treats the lost tooth. The warranty will be automatically prolonged 1 year at a time if the patient has regular check-ups at the clinic at least 1 time per year.

2 year warranty is given for prosthesis/dentures and porcelain veneers. If tooth/teeth are missing and prosthesis is used, the warranty is only valid for 6 months. The warranty will automatically be prolonged 1 year if the patient goes to a check-up within the warranty period.

2 year warranty on fillings.

The treatment is without charges if you have a valid guarantee certificate. This treatment must be done by your dentist where the treatment was performed in Poland. Travel and accommodation you have to pay yourself.

There are, however, circumstances where the guarantee will not apply. These are:

	Temporary restorations
	If oral hygiene is neglected
	If the Clinic's instructions are not followed properly
	Extensive weight loss or gain over a short period of time
	Problems caused by malnutrition or other bad habits
	If an illness is present, which has an unfavourable effects on the mouth (e.g. diabetes, epilepsy, osteoporosis, after-condition excessive X-rays or chemotherapy)
	Injury caused by accidents, sports or any third party
	If you fail to present for an annual control examination
	If the denture is not used properly
	Unforeseen root canal treatment
	If you have gum or periodontal disease for which the Clinic has not provided treatment.
	Where any part of the work has been completed by another dentist
	The gum tissue or teeth bone is naturally declining

COMPLAINTS
If you don't feel satisfied with your dentist treatment, you should send your complaints by e-mail or regular letter toMedica Travel. We will translate your e-mail and send you back a translated answer from the dentist.

If it turns out that it is a mistreatment, your dentist should correct this immediately without extra charges.

If you and the clinic have different opinions what is right and wrong, an independent third party dentist will decide. The clinic will pay for this examination.